![]() ![]() Again, we are sorry to hear of this inconvenience but can definitely correct this with a support session together. We also suggest using the “see password icon” when typing, just in case of those instances where there may be a mistype somewhere in the first attempt. Please email us and we can take a look on this issue right away! It will only log you out of the app if your password was changed. We are happy to have a look on your behalf if you’d like to reach out to us at Regarding having to log in multiple times - you shouldn't have to be logging in again after a successful login. This next screen will allow you to select the payment plan. Once you decide to set up a payment plan, confirm it by selecting the box to proceed with requesting a payment arrangement and click Next. Individual Income tax customers can create an INTIME logon with the following items: Name and ID: Social Security Number (SSN) or Individual Tax Identification Number (ITIN) Letter from DOR with the unique Letter ID (upper-right hand corner of the letter) OR Recent tax return line item OR Refund amount. There could be other reasons you aren’t receiving a password reset, such as your email not being listed under your notifications information. Begin the process from the All Actions tab where you will find the Payment Plan panel and click on Add a payment plan. We always advise our customers to mark our emails as safe, just in case forgot password emails go to junk or spam. Step 9: DOR knows the importance of customer account security and uses the two-step verification method for access to INTIME. Sorry to hear you are having these issues srjn16. 8:Once the username creation process has been completed, you will be directed back to the INTIME homepage to log in for the first time. It will log you out itself without any reason then forgot password doesnt work and later you can login with the same password after few hours ![]()
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